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    HaloITSM Certified Partner
    Scotland's Pure-Play Partner

    HaloPSA, expertly deliveredfor MSPs

    From contracts and billing to projects and reporting, we configure HaloPSA for clarity and control — and migrate your data in weeks, not months.

    Fast Migration

    Switch in Weeks, Not Months

    Comprehensive data migration: tickets, projects, contracts, customers, assets, products, and knowledge base

    Tickets & History

    Customers & Contacts

    Contracts & Billing

    Projects & Time

    Complete PSA Implementation

    MSP-grade professional services automation: service desk, time & billing, contracts, projects, and reporting

    Service Desk & Ticketing

    Multi-tenant service desk with client-specific workflows

    • Multi-client ticket management
    • SLA tracking per client
    • Automated escalations
    • Client portal access

    Project Management

    Complete project lifecycle management with resource planning

    • Project templates & workflows
    • Resource allocation
    • Milestone tracking
    • Budget management

    Time Tracking & Billing

    Accurate time capture with flexible billing models

    • Mobile time entry
    • Automated billing rules
    • Invoice generation
    • Expense tracking

    Contract Management

    Comprehensive contract lifecycle and recurring billing

    • Contract templates
    • Recurring billing setup
    • Renewal tracking
    • Price book management

    Resource Planning

    Optimize team utilization and capacity planning

    • Capacity forecasting
    • Skills matrix
    • Workload balancing
    • Utilization reporting

    Financial Reporting

    Real-time profitability and performance analytics

    • P&L by client/project
    • Utilization dashboards
    • Revenue forecasting
    • KPI monitoring

    Measurable Business Impact

    Every HaloPSA implementation drives key performance improvements

    0%
    CSAT Score

    Tierney's

    0 min
    Saved per ticket

    Tierney's

    0%
    Portal adoption increase

    Tierney's

    Automation

    MSP-Focused Automation

    Streamline operations with intelligent automation designed for service providers

    Automated Billing & Invoicing

    Time-based, fixed-fee, and block-time billing models with automated invoice generation and client-specific rates.

    Resource Optimization

    Intelligent resource allocation based on skills, availability, and client preferences to maximize utilization.

    Project Workflow Automation

    Standardized project templates with automated task creation, dependencies, and milestone tracking.

    Performance Analytics

    Real-time dashboards with profitability analysis, utilization trends, and client satisfaction metrics.

    MSP Tool Integrations

    Connect HaloPSA with your existing MSP technology stack

    RMM Tools

    ConnectWise, Datto, Kaseya, SolarWinds

    Financial

    QuickBooks, Xero, Sage, FreshBooks

    Backup & Security

    Acronis, Veeam, Bitdefender, CrowdStrike

    Documentation

    IT Glue, Confluence, SharePoint, Notion

    Scale Your MSP with HaloPSA

    Let's discuss your PSA requirements and create a migration plan that minimizes disruption while maximizing efficiency.